Support Services

We help our clients launch the best web apps & websites possible.

Support - Services

“When you’ve got questions, we have got answers”
With our Maintenance & Support subscription, whether you need help resolving issues with your application, or access to our critical fixes to the frameworks, we’ve got you covered. Our Support includes:
  1. Application, platform, and hosting support – Our Support services are available 24 hours a day, 7 days a week.
  2. Once your solution has been deployed, Ziraff remains available to support and extend your web application.
  3. We are responsive, proactive team members who are attentive to a successful deployment
  4. We're ready to provide documentation, code walk-throughs, and any other insight into our work to allow you to easily and confidently take ownership
  5. We remain available to support you after the launch, resolving any issues and participating in additional phases
  6. Assistance with product issues, questions, feature requests, and how-tos
  7. Access to subject matter experts and developers with experience in technologies including, Java, J2EE, JavaScript, Springs, Hibernate, Struts, Weblogic, Websphere, Tomcat, Oracle, MySQL, and more

Team Lead for this service

Avinash

He is leading support team at Ziraff.